Our Commitment
Last updated October 17, 2026
Calling for help in an emergency should be the easy step. These are the commitments behind the number on this site, and the limits of them, stated in the same breath.
The phone is answered around the clock
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
The connection costs you nothing
Calling and being connected is free. There is no fee, no membership and no booking charge for using this site. What you agree with the contractor afterwards is between you and them.
Local, and licensed for the work
You are put through to an independent contractor who holds the license this trade and state require and who actually works in Thornton. Ask to see the license and the certificate of insurance before work starts — any contractor worth hiring expects the question.
A poor fit is fixed by one more call
Should the match go wrong, one more call puts you in touch with a different contractor. No fee, no form, no explanation needed beyond “that one did not work out”.
The honest limit of all of this
These are commitments about a connection, not about construction. The contractor is an independent business and the job is their contract with you — so get the scope, the price and any workmanship guarantee from them, in writing, before work starts.
The full disclaimer is on the disclaimer page.